From order to ERP with no manual entry: Agentic AI for textile operations
How agentic AI eliminates hours of manual order transcription and reduces shipping errors in textile operations.
Textile companies receive orders from international clients via email, Excel, PDF, and unstructured formats in 3 to 4 different languages. Technicians spend 2 to 4 hours a day manually transcribing these orders into their vertical ERP systems (PROTextil, Macwin, Controltêxtil, Cegid). Errors propagate all the way to shipping, resulting in direct losses: returns, delays, and rework.
AGENTIC / B2Pilot Platform
An intelligent layer between input channels and your ERP:
- Document reading (iDP): interprets orders and invoices in any format, in PT, EN, FR, ES, DE, and IT.
- AI validation: detects inconsistencies against customer history — invalid SKUs, unrealistic deadlines, non-standard pricing, or ambiguous reference translations.
- Automatic ERP entry: via API or RPA, with an audit log for full traceability.
- Confirmation agent: responds to the customer with a calculated estimated time of arrival (ETA), closing the loop.
- Exceptions dashboard: the human team only needs to handle the 10 to 15% of cases that are complex.
Metrics that prove the value generated
Technologies Used: B2Pilot (proprietary agentic platform) · iDP DocAcquire · RPA · Conversational AI · Multilingual LLM · integration with vertical textile ERP. Projected values / industry benchmark.
-70%
At the time of order entry
-90%
In case of billing and shipping errors
+40%
of administrative capacity per technician
About B2DIGITAL
- 14 years of experience
- 40+ employees
- 323+ clients
- ISO 27001 and ISO 42001 certifications
- references such as SuperBock Group, Vodafone, Fidelidade, Auchan, and the University of Porto
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